Shipping times vary by island and customs clearance. Most shipments arrive within 2–4 weeks after departure.

Yes. Door-to-door service is currently available in Trinidad & Tobago only. Additional islands coming soon.

Absolutely. You can add products, upgrade brands, or leave special requests during checkout.

Yes. We do our best to source requested brands based on availability and pricing.

If an item becomes unavailable, we may substitute it with a similar or equal-quality product unless instructed otherwise.

Package prices do not include barrel shipping or optional door-to-door delivery unless stated otherwise.

Our service fee covers: product sourcing, shopping, packing & organization, coordination, customer support, and order management.

Yes. Commercial and custom shipments can include appliances, electronics, and large household items.

Most shipments are sent via sea freight.

At this time, IslandSource focuses on curated and sourced shipments using products purchased through our service.

Yes, but shipments must originate through our U.S.-based ordering process.

We accept major debit cards, credit cards, and approved payment methods through checkout.

Yes. Customers receive shipment updates and communication throughout the process.

Due to the nature of custom sourcing and international shipping, we don't offer refunds.

Customs processing times vary by island. IslandSource is not responsible for government or port-related delays. Please refer to your local customs contact.